Last Updated: 05.01.2025
Smokeway.co (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website smokeway.co or make a purchase from us.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via our payment gateway; we do not store full credit card details)
- Order history
Automatically Collected Information
- IP address
- Browser type and version
- Pages visited on our site
- Time and date of visit
- Cookies and tracking data (see “Cookies” section below)
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order, account, or inquiries
- To improve our website, products, and customer service
- To send marketing communications (if you have opted in)
- To prevent fraud and enhance security
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping carriers, and marketing platforms necessary to operate our business.
- Legal Compliance: When required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can disable cookies in your browser settings, but some features of our website may not function properly.
5. Data Security
We implement industry-standard security measures, including encryption (SSL) and secure payment processing, to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent (where applicable)
To exercise these rights, contact us at [email protected].
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated “Last Revised” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Location: Vancouver, BC, Canada